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Remote Monitoring

Around the Clock Management

With Remote Monitoring, businesses are able to increase network availability and performance while reducing overall network operations costs. Our Remote Monitoring offers performance-driven network monitoring to businesses requiring flexible options and service levels that fit your unique situation.

Why Your Business Needs Remote Monitoring

• Reduces and alleviate the difficulties of maintaining cost-effective network management
• Mitigates escalating IT professionals salaries
• Simplifies management of transport providers
• Maintains continuous network availability and avoid the rising costs of network management tools

Comlanta's Remote Monitoring service is customized for each individual client can can include the following:

Around the Clock Management

Choose the level of monitoring that will be most effective. For example, a company may need Comlanta to monitor their network during business weekdays or weekends only.

Monitoring and Notification

Each managed device is polled. If a problem is detected, an automated trouble ticket is issued and the customer receives electronic notification within three minutes.

Fault Isolation and Resolution

Comlanta monitors and manages device configurations continually and will recommend reconfigurations and, if authorized, perform periodic device software upgrades.

Real-Time Web Access

Customers are provided with a detailed view of network operations in real-time. All network information is stored online giving customers a single place to go for critical network information and detailed monthly and on-demand reports to keep customers informed of any past issues.

With Comlanta's Remote Monitoring, you maintain complete visibility and control of your network at all times. You can choose to handle network corrections and adjustments in-house or rely on Comlanta’s expert staff — either way, access to your network information is available to you at any time over a secure connection.

Contact Comlanta today to start managing your network better.